Any claims for misprinted / damaged / defective items must be submitted within three (3) weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than three (3) weeks after the estimated delivery date.
If an item is returned and remains unclaimed for a period of four (4) weeks, the item will be donated to charity.
Reasons for Returns
- WRONG ADDRESS
If the address provided at time of purchase is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address.
Shipments that go unclaimed are returned to our facility and you will be liable for the cost of a reshipment.
- RETURNED BY CUSTOMER
It is important that you speak with us first before returning a product. We do not refund orders for buyer’s remorse. TR Logsdon Photography does not offer free size exchanges. We recommend donating the wrong sized garment and ordering a new one.